
Message d1b0fc56DSW-3653-863-90.htm, number 50, was posted on Sat Jan 1 at 14:23:38
Welcome and Happy New Year, 01-01-2000
webmaster
casketstores@email.com
Everyone will need to register again and please keep comments professional. Sorry for the inconvienence.
Happy New Year
Message 98a3c5ccz5a-3653-990-07.htm, number 51, was posted on Sat Jan 1 at 16:30:41
YEAR 2000
competitive caskets inc.
jjjgjs@aol.com
Message cf5686d0WcW-3653-1056+07.htm, number 52, was posted on Sat Jan 1 at 17:36:32
in reply to 98a3c5ccz5a-3653-990-07.htm
Re: YEAR 2000
savcash
a-team@stratos.net
Dead Goldfish
=============
Little Tim was in the garden filling in a hole when his neighbor peered
over the fence. Interested in what the cheeky-faced youngster was up to,
he politely asked, "What are you up to there, Tim?"
"My goldfish died," replied Tim tearfully, without looking up, "and I've
just buried him."
The neighbor was concerned, "That's an awfully big hole for a goldfish,
isn't it?" Tim patted down the last heap of earth then replied, "That's
because he's inside your cat."
Submitted by ErikG3
Message cf5684a8WcW-3654-574-00.htm, number 54, was posted on Sun Jan 2 at 09:34:02
the cost of a funeral
savcash
a-team@stratos.net
www.herald-mail.com/news/1997/09/13/local/Undertaker__wife_amo.html
and embalming fluid's start
www.thehistorynet.com/AmericasCivilWar/articles/11962_text.htm
Message cf577c61QLz-3654-876-00.htm, number 55, was posted on Sun Jan 2 at 14:35:55
Dimensions In Wood, Urns (plus)
David Brooks
wonderthru@skybest.com
For the past 10 years, we have catered to the furniture industry.
You can visit our website by clicking on the highlighted address below. When you arrive you will see furniture products that we have produced.
members.tripod.com/~RiverKansas/
Please contact us, if we can be of service. Thanks again.
David Brooks
Dimensions In Wood
PO Box 279
Sparta, NC 28675 (United States)
Fax 336-372-8214
Message cf5684a7DSW-3654-1155+00.htm, number 57, was posted on Sun Jan 2 at 19:15:00
in reply to 0436a9c8Z1y-3654-1070-00.htm
In the mailbag
webmaster
casketstores@email.com
However, in the mailbag news: As the NCRA grows again - we have more
members signing up, and applications being processed.
Also, a store owner (non member) that had sent in: "Had casket store business in Louisville, KY and it has not done well. Subsequently, I closed the doors of business and still have a quantity of caskets and urns available for sale. (reserved) address is above. Any help you may offer will be appreciated."
If you are in the market for more inventory, please email this NCRA webmaster for the details on the above.
And, an advertisement from www.e-ternity.net if any retailers wish to exchange links with them, just contact their webmaster for information
Message cdbcc6aeZ1y-3654-1232+00.htm, number 58, was posted on Sun Jan 2 at 20:32:00
in reply to cf5684a7DSW-3654-1155+00.htm
So let me get this strait
James Johnson
jjohn@mail.com
I think all ad's should be banned and anyone should be able to get a free directory listing member or not.
Message cf568646WcW-3654-1406-00.htm, number 59, was posted on Sun Jan 2 at 23:26:57
who's alive and who's dead
savcash
a-team@stratos.net
ps. James, not straight, you have it wrong. I can tell you from past experience, Member or not, if the post is following the bulletin board rules - it stays. If it doesn't it goes. We all like it that way.
Message 98a3c554Cys-3655-1158-00.htm, number 60, was posted on Mon Jan 3 at 19:18:23
Put your money where your mouth is or shut up!
Thomas
tomj@cs.net
A grand is about one sale if we wait for the FTC we will loose more than a grand when we sell off our useless inventory.
The NFDA is taunting us they figure we won't ever do anything about the sham. They have said laws are on the books for the sham, so why not use the courts. You know they are right. We need to hire an attorney pay him/her well and kick some butt. The other option is wait and go under.
Message cf568548P5m-3656-45-00.htm, number 61, was posted on Tue Jan 4 at 00:45:38
We made the news
George V.
gvict@yahoo.com
Message cf568548DSW-3656-146+00.htm, number 62, was posted on Tue Jan 4 at 02:26:00
in reply to 98a3c554Cys-3655-1158-00.htm
Re: Put your money where your mouth is or shut up!
webmaster
casketstores@email.com
fp3.in-tch.com/www.billingsnews.com/current/archive/19990127/page1.htm
Message cf568660WcW-3656-538+00.htm, number 63, was posted on Tue Jan 4 at 09:14:58
in reply to cf568548P5m-3656-45-00.htm
Re: We made the news- 1st issue,2000
savcash
a-team@stratos.net
Message cf568562WcW-3658-755-00.htm, number 64, was posted on Thu Jan 6 at 12:35:56
The Business of Death, video
savcash
a-team@stratos.net
The program, did anyone catch it?
www.aande.com/class/admin/study_guide/archives/aetv_guide.0145.html and the last of the serieswww.aande.com/class/admin/study_guide/archives/aetv_guide.0147.html tonight. But the video for sale is not supposed to be about The Great Pharaohs of Egypt but rather:.......follows
several morticians-to-be as they complete
their training with a trimester in the school's
own funeral parlor, honing their embalming
and "restorative" skills. But it is not an
education that can be left behind at the end of
the day; many of the students live and work in
funeral homes as they put themselves
through school. In candid, probing interviews,
these young practitioners talk about why they
chose to become morticians. And in traveling
with students, teachers, and certified.....
Maybe we should start a lending library. There are a few other videos for sale about this trade that I wouldn't mind seeing.
ps./ I bought out a Col. Oh. c.s. - does anyone need some Batesville casket covers-thick white plastic[3-5mils]? email me if so for further information.
Message cdbcc6abz5a-3662-326-00.htm, number 65, was posted on Mon Jan 10 at 05:25:37
funeral rule?
competitive caskets inc.
jjjgjs@aol.com
Message cf5686eaLmM-3662-958+00.htm, number 66, was posted on Mon Jan 10 at 15:58:26
in reply to cdbcc6abz5a-3662-326-00.htm
Re: funeral rule?
webmaster
casketstores@email.com
Message cf5686eaCZt-3662-972-00.htm, number 67, was posted on Mon Jan 10 at 16:12:28
short stories
savcash
a-team@stratos.net
And this is a story to live by: tftd.passageway.com/extras/life.html Got any to share?
Message cdbcc71cz5a-3663-378-00.htm, number 68, was posted on Tue Jan 11 at 06:19:06
real story
competitive caskets inc.
jjjgjs@aol.com
Message d1770bdfCZt-3663-511+00.htm, number 69, was posted on Tue Jan 11 at 08:32:18
in reply to cdbcc71cz5a-3663-378-00.htm
Message d1770bdfCZt-3663-527+00.htm, number 69, was edited on Tue Jan 11 at 08:47:53
and replaces message d1770bdfCZt-3663-511+00.htm
Re: real story
savcash
a-team@stratos.net
Same week, woman bought a Rosewood, delivered to Ind. Again, all went well (she calulated I saved her over $800.00), but this time the f.h. assisted in unloading. Above, they did not,(but they did let him use the church truck, heard some-few- don't even do that) but hey no sweat.
I just wonder if the funeral home offers to help unload if it comes from another supplier,or delivery people, for other caskets or for like flowers. The delivery people just hand it to them at the door.
But I can live without the assist from them in helping the delivery man in unloading, just don't take our people in a room where they are doing embaming anymore to set the casket (no sign, no warning). That was rude!
[ This message was edited on Tue Jan 11 by the author ]
Message d1770bdfLmM-3663-625+00.htm, number 70, was posted on Tue Jan 11 at 10:25:37
in reply to d1770bdfCZt-3663-527+00.htm
Re^2: real story
webmaster
casketstores@email.com
Message cf577ca3CZt-3667-123-00.htm, number 71, was posted on Sat Jan 15 at 02:03:34
how2.com
savcash
a-team@stratos.net

It's a start at a decent tutorial - they also have one more on how to arrange a funeral, again - just the tip of the iceburg. But both informative. Many, many how tos, just about everything, and more!
Message cf5686e2LmM-3667-1119-00.htm, number 72, was posted on Sat Jan 15 at 18:40:45
Message cf5686e2LmM-3667-1125-00.htm, number 73, was posted on Sat Jan 15 at 18:46:22
Zip codes, Time zones, Area Codes & Map route, miles
webmaster
casketstores@email.com
And the site to keep for up to the minute WORLD TIME ZONES
http://www.isbister.com/worldtime/www.isbister.com/worldtime/www.isbister.com/worldtime/
Now what is missing?? Oh yeah, the zip codes can be found at: Search both by state or zip to find information www.usps.gov/ncsc/lookups/lookups.htm
And of course, a map to show how many miles it is. It also generates a map for easy directions: roadmaps.lycos.com:90/cgi-bin/mqtripplus
In case you misplace your bookmark, these pages will also be linked at our classified site. And, all NCRA members should have an email today from me/ webmaster.
If you didn't get it for some reason, please email me to let me know. Later, Rob
[ This message was edited on Sat Jan 15 by the author ]
Message cf5685c6LmM-3670-879+00.htm, number 74, was posted on Tue Jan 18 at 14:40:27
in reply to cf5686e2LmM-3667-1125+00.htm
Text to web, Translate & Travel urls
webmaster
casketstores@email.com
Also, don't ingore your foriegn visitors. These sites "will translate a whole page or just an email received from a foreign language, or to a foreign language so you can can communicate!" Very impressive - free and simple to do.
These sites offer translation services:
babelfish.altavista.com/
translator.go.com/ - check your site or this home page here - wow
La asociación del minorista nacional del ataúd que
una organización fundó en 1997 dedicado para
oponer legal actividad contra competitiva por la
industria fúnebre.
www.dictionary.com/translate/
www.voila.com/Services/Translate/
And if you or your visitors need to arrange any travel, overnights, etc. www.travellerseek.com/ is a new search site with all kinds of information.
Message cf56849fP5m-3671-698-00.htm, number 75, was posted on Wed Jan 19 at 11:38:37
Pre-paid funeral contracts or Totten trust
George V.
gvict@yahoo.com
www.newlondonday.com/special/funeral4.htm
savcash
a-team@stratos.net
Scroll on down the site to the first question and begin....looking to see who might reply ;-)
Message ce9cf221RN9-3672-1025+00.htm, number 78, was posted on Thu Jan 20 at 17:04:42
in reply to cf5687a9CZt-3671-1337-00.htm
Re: Take an IQ test and beat ME
robin
jtbod1@netscape.net
Message cf56865bLmM-3672-1314+00.htm, number 79, was posted on Thu Jan 20 at 21:55:46
in reply to cf56849fP5m-3671-698-00.htm
Message cf56865bLmM-3672-1314+00.htm, number 79, was edited on Fri Jan 21 at 01:14:52
Familymoney.com's article about this subject. Also, new poll on home page.
webmaster
casketstores@email.com
They say the pre need plans at the local funeral home are not the best way to go, no surprise. But the word getting out like it is, is a change.
And an unrelated poll - to the pre need or not - is now up on the home page. Check it out!
On Wed Jan 19, George V. wrote
------------------------------
>>
>
> Anticipating Death's Details
> Pre-paid Plan Unsettles Customer
>www.newlondonday.com/special/funeral4.htm
[ This message was edited on Fri Jan 21 by the author ]
Message cdbcc941I28-3673-1101-00.htm, number 80, was posted on Fri Jan 21 at 18:21:14
WEBMASTER PLEASE PHRASE YOUR POLL QUESTION IN ENGLISH
BENJI MADI WAY
benji@esp.com
Message cf568488LmM-3673-1352+00.htm, number 81, was posted on Fri Jan 21 at 22:35:51
in reply to cdbcc941I28-3673-1101-00.htm
Re: WEBMASTER PLEASE PHRASE
webmaster
casketstores@email.com
Here is a copy of the press release sent out to the newswires, I will place the link up when it is published:
Have you ever had to "arrange" a funeral?
The National Casket Retailer's Association (NCRA) has a one question poll
up on their site:
www.casketstores.com to find out the typical age, gender and if the
"arranger" makes these
decisions singularly, or as a couple or group. Please stop by and vote.
The NCRA is a funeral industry watchdog group, with many pages of
information on their site to inform the public of what is happening in the
funeral industry trade. There is also a bulletin board for discussions or
questions, a link page showing resources and places for assistance, a store
directory of retailers and a classified page to list your want ads or check
out for offerings and more information.
The purchase of funeral services and related goods, has been brought out of
the dark in recent years.
Since a person only arranges one or two in a lifetime, it is not something
that they get good at. However, it might be one of the largest
expenditures you make that year, so education on how to go about it is
imperative. The use of the internet and obtaining books that detail this
subject is growing daily. No longer are people willing to let a "traditional" mindset
or people be in control of their pocketbook. Or even, the situation.
The funeral industry is changing fast. Please stop by and let us know your
answer to our poll.
savcash
a-team@stratos.net
www.businesswire.com/cgi-bin/f_headline.cgi?day3/200211427&ticker= If this link does not work, you may need to go to the above link and put in Fri 21st, and it brings it up.
Yahoo link biz.yahoo.com/bw/000121/mi_natl_ca_1.html
Message cf568502CZt-3676-743+00.htm, number 85, was posted on Mon Jan 24 at 12:22:41
in reply to ce9cf221RN9-3672-1025+00.htm
Re^2: knew you'd whoop me ;-)DNC
savcash
a-team@stratos.net
Message cf56859dLmM-3676-1096-00.htm, number 86, was posted on Mon Jan 24 at 18:17:03
Bringing more on the Internet/ in the mailbag
webmaster
casketstores@email.com
And, you might consider checking out the idea of putting your store name on the "web ring" However, some marketing industry experts say "inviting others to leave your site may not be a good return on your advertising dollar" Also, the image loads slow and will take more time for the page to open to your guests. Some say you have just a few seconds to capture their attention. It could be placed on a links page, instead of the home page. Let me know if you think this site should be added to the webring, or if any retailer wants to add independently. However, it is a choice. Remember, you heard it here first - and it was marked: "An invatation" I am of the opinion that it would be better to place the "web ring" on the links page here as a group for the exposure, and sharing of these many pages of information. Please let me know your thoughts on this ASAP, please.
In the mailbag: Dear Fellow Industry Member:
We have just started a new web ring to connect web sites in the funeral
and cemetery industry. It is a totally free service that will allow site
visitors to quickly find other sites of interest.
We market monuments and memorials online, but many of our visitors ask
for information on other sites. In the future, we plan just to refer
them to the web ring since the number of sites to track is astronomical.
If you would like to look at the ring or are interested in joining, the
web ring home page is at the following address:
www.nvo.com/finalplans/ringhome/
Like we said, it is a free service and should prove useful to both the
consumer and to the web site owner.
If you are not the technical wizard of your web site, just pass this
message on to your webmaster. When you join the ring, the proper HTML
code is emailed to you for insertion into your site.
Sincerely,
Ed Phillips
Message cf577c88LmM-3679-712+00.htm, number 90, was posted on Thu Jan 27 at 11:54:07
in reply to cf56859dLmM-3676-1096-00.htm
Resources on the internet+ (MSN news, embalmer)+ Jewish
webmaster
casketstores@email.com
Embalmer catches TB while working on dead man (1st case ever)
www.msnbc.com/news/362392.asp?0m=B15L
A range of questions received and answered by Bet - Olam Funeral Director's //good reading
www.starnet.com.au/tempbeth/funerals/a_range_of_questions_received_an.html
Also, heard rumors about retailer's store chain, anyone else?
Message cdbcc436hE0-3679-900-00.htm, number 91, was posted on Thu Jan 27 at 15:00:00
I would like a phone ringer add.
Floyd Hoke
hokef@aol.com
Message cf5685efCZt-3679-1113+00.htm, number 92, was posted on Thu Jan 27 at 18:34:03
Message cf5685efCZt-3679-1124+00.htm, number 92, was edited on Thu Jan 27 at 18:44:12
savcash Try your first business service for FREE! Dear DigitalWorker, Looking for unique ways be more productive? Get things done faster and easier? Get started today and we will give you $100 off your first purchase. Prices for most services start at or below $100. With this discount you can try Use your $100 discount on your first purchase of ANY of our most popular Just click here and enter the discount code "TRYOUT" at the payment page to Thousands are already completing business tasks faster and easier with Warmest Regards, Randy Grudzinski ---end copy---
[ This message was edited on Thu Jan 27 by the author ]
Message 98a3c5548xx-3680-380+00.htm, number 93, was posted on Fri Jan 28 at 06:19:57
james brown
Message cf577c18CZt-3680-912+00.htm, number 94, was posted on Fri Jan 28 at 15:12:18
savcash > and don't know why biz is bad? 2) If you think that the Smith family feels good 3): Funeral homes in turn raise service fees. is the best thing that ever could happen, and I think most c.s. owners feel that way. That was the #1 the consumer safety standards set out by the governing state to set up a funeral establishment. See, people should and can get along. And no one needs to be told to
webmaster The post button for reply and above needs fixed by this evening.
Message 0404a09bzVZ-3682-1038+00.htm, number 104, was posted on Sun Jan 30 at 17:18:21
John Doe
Message 98a3ced3yhs-3682-1258-00.htm, number 105, was posted on Sun Jan 30 at 20:57:58
Direct Casket Outlet, Inc. DBA Franchisee Name Direct Casket Outlet or just Direct Casket Outlet - stores across the U.S.
Message cf577c4bCZt-3682-1281+00.htm, number 106, was posted on Sun Jan 30 at 21:21:24
savcash I agree with the webmaster, if the corrections are not made, zap the post, as it is not trueful much at all! And to beat all, no matter what he puts up, the costs sure do beat that funeral director's showroom. He could at least say who he is, what his background is, so one could put much weight to his "research" or not!
Message cdbcc7cczVZ-3682-1282+00.htm, number 107, was posted on Sun Jan 30 at 21:21:31
John Doe I would love to inlude your prices too, what are they?
Message cdbcc7cczVZ-3682-1283+00.htm, number 108, was posted on Sun Jan 30 at 21:23:14
John Doe Don't just say something is broke give me the symtoms
Message cf568608LmM-3683-42+00.htm, number 109, was posted on Mon Jan 31 at 00:43:06
webmaster
webmaster On Sun Jan 30, John Doe wrote >Don't just say something is broke give me the symtoms While it was up IT was left there to allow you a fair exchange, corrections - and you didn't bother. We offered and you messed up. I removed it based on how unfactual, incomplete and unfair it was and your lack of time involved to correct it, or explain how your background would lead you to be any "researcher" on all of the subject.
[ This message was edited on Tue Feb 1 by the author ]
Message cdbcc1abhE0-3684-1271-00.htm, number 112, was posted on Tue Feb 1 at 21:11:17
Floyd Hoke
Message cf568458LmM-3685-62+00.htm, number 113, was posted on Wed Feb 2 at 01:02:56
webmaster
Message cf56845dLmM-3685-877-00.htm, number 114, was posted on Wed Feb 2 at 14:37:47
webmaster To your ability to market. To keeping on top of technological advancements. To be able to access the most unique products to the most well known brand names. To keeping plenty of prospective customers by location of business. To following a strict business plan or get mediocre results. By the way, what did the healthy casket
Message cdbcc6bcz5a-3686-320-00.htm, number 115, was posted on Thu Feb 3 at 05:19:41
competitive caskets inc.
Message cf5685d1CZt-3686-1400+00.htm, number 116, was posted on Thu Feb 3 at 23:20:43
savcash Also, this program I use and can highly recommend. It beats using a Question:: Another c.s. owner & I were talking about how funeral directors are coping with accepting caskets, and what might make a
Message cf568508LmM-3687-837+00.htm, number 117, was posted on Fri Feb 4 at 13:58:23
webmaster
Message cf568508LmM-3687-847+00.htm, number 118, was posted on Fri Feb 4 at 14:08:06
webmaster
Message cf568626CZt-3691-1096-00.htm, number 119, was posted on Tue Feb 8 at 18:18:12
savcash This story was forwarded to me yesterday. The message is not unique, but we need to be Enjoy, and get your rocks together, Jim Stephens Quiz One day, an expert in time management was speaking to a group of business students, and He pulled out a one gallon, wide mouthed Mason jar and set it on the table in front of him. Everyone in the class said, "Yes." Then he said, "Really?" He reached under the table and pulled out a bucket of gravel. He dumped some gravel in and He asked the group once more, "Is the jar full?" By this time the class was on to him. "Probably not," one of them answered. "Good!" he replied. He reached under the table and brought out a bucket of sand and bagan dumping it in the jar. Once more he asked the question, "Is the jar full?" "No!" the class shouted. Once again he said, "Good!" He then grabbed a pitcher of water and began to pour it in until the jar was filled to the brim. He looked at the class and asked, "What is the point of this illustration?" One eager student raised his hand and said, "The point is, no matter how full your schedule "No," the speaker replied, "That's not the point. The truth this illustration teaches us is that if What are the 'BIG ROCKS' in your life? Your children…Your loved ones.... Your education.... Remember to put these BIG ROCKS in first or you'll never get them in at all. If you sweat the So, tonight or in the morning when you are reflecting on this short story, ask yourself this What are the 'big rocks' in my life? Then, put them in your jar first.
Message d1770beaLmM-3692-622+00.htm, number 120, was posted on Wed Feb 9 at 10:22:52
webmaster In response to the post on the potholder (John McCabe LED 761) and First, my disclaimer. Ex-funeral director. Now, the reasons (for The funeral industry has been, is, and forever will be Where does one go when they typically need the services from a In the funeral industry you have local funeral homes, mostly now I once worked at a funeral home where the owner pulled me aside and Typically, whenever I participate in the exercise of visiting a Finally, the big guys buying up all the traditional local funeral So to end this, the potholder give-away is a good idea and Bob is Well, this is a huge swing from our traditional subjects and Thanks,
Message d1770beaLmM-3692-643+00.htm, number 121, was posted on Wed Feb 9 at 10:45:02
webmaster In issue #764, Bob took me to task for my comments on In my pot holder example, perhaps the best clarification would be -------------- Let me give you an example. The last time I moved, I received a How could this local business use information to help their cause? Maybe a "What To Do When Tragedy Strikes" booklet listing the tasks Can you really picture the grieving family asking each other "Now ----------------- So I'm not against ad specialties. A mouse pad from my computer On the other hand, car dealers tend to give out key rings with new I hope this clarifies somewhat what I was trying to say.
Message cdbcc036z5a-3693-342-00.htm, number 122, was posted on Thu Feb 10 at 05:42:27
competitive caskets inc.
Message cf577c83CZt-3693-1115+00.htm, number 123, was posted on Thu Feb 10 at 18:35:35
savcash I copied the url for the NCRA poll www.insta-poll.com/cgi-bin/insta-poll.cgi?zone=47&id=110157&action=view if you want to check it out fast, it is coming right along. And can you believe that this site for kids www.cryptnet.com/navigator/defaultnav.asp is listed in the top 100 (at #69)on the top 100 kids site? www.100hot.com/directory/lifestyles/kids.html scary.....
Message cdbcc0a3yCv-3694-392+00.htm, number 124, was posted on Fri Feb 11 at 06:31:53
store-eliminator
Message cf568511LmM-3694-516+00.htm, number 125, was posted on Fri Feb 11 at 08:36:56
webmaster Grin, like the funeral director that gave pot holders in the ad specialites post below, 1966 link shows that the funeral industry used gulit as 1 of their tools to sell. Now enter the web, and smooth designers that tout Batesville as "addressing their customers directly." But, what they don't tell people on the site, they use tatics like yours to eliminate the compitation too.( But not free, just not available to salespeople other than the funeral directors, making it only available with as a high priced item) If the customers only knew enough to ask the right questions. www.demographics.com/publications/mt/96_mt/9610_mt/9610M34A.HTM Wilbert vaults operates the same way (as do a few others) "helping you sell the whole service" when talking (only) to their funeral director salespeople. www.wilbertvault.com/information/marketing_and_sales_support.html In an effort to curb that, and as a defense, some casket stores are now putting statements like:
Message 98a3ccb6z5a-3695-358+00.htm, number 126, was posted on Sat Feb 12 at 05:58:26
competitive caskets inc.
webmaster "The competition, collaborationists whose motivation was/ is so simple, self-directed survival." Second " The caskets aren't good" Third: "They aren't regulated." (The competition principles began to wee a wresting of control, a loss of their accumulating power and influence across this once uncrossable border. The sale of burial product. When in fact, most ALL casket stores are aware of the rules of doing business, and make sure to follow them. I say most, because there maybe bad business people in all fields.) It is just no other field has ever had to cross the objections put in their way - by the competion using such force to keep them out of the free trade market. ALL operations are accountable, no matter what field. Forth/ Now: "There is no savings" Funeral homes are getting better about the casket store and the smart shopper. Morticians are learning that the industry is changing. Most are above "tactics" but be informed, that is the best thing that you can do.
Message d8636259Ccs-3695-829+00.htm, number 129, was edited on Sat Feb 12 at 13:51:24
Bob Hicks
[ This message was edited on Sat Feb 12 by the author ]
Message cf5685a8CZt-3696-692+00.htm, number 130, was posted on Sun Feb 13 at 11:33:08
savcash The Oct. 18 letter from funeral director Michael Simpson (Casket stores should be regulated) serves only to muddy the water Simpson's statement that ``Casket stores have led the public to believe that their caskets cost less'' conveys the impression In the large majority of cases, products offered by Ontario casket The best way for consumers to be sure they are getting the best value for their money is to comparison shop and judge for As for Simpson's suggestion that the Funeral Act be amended to include casket stores, I confess to finding it puzzling. In As for his suggestion about the need for ``more complete consumer Casket stores have fought a difficult battle to establish their rightful place in the Ontario funeral business. We've been We want nothing more than a harmonious relationship with our competitors and a level playing field. It's time for all of Ontario's funeral directors to accept us as legitimate business competitors. Alex Carey President The Casket Store Inc. Oakville An occasional series that looks behind Where ashes to ashes is a career
Message cf56862eCZt-3700-1044-00.htm, number 131, was posted on Thu Feb 17 at 17:25:10
savcash Rites of Passage Some of the most poignant moments I spend as a veterinarian are those spent with my That was before I met Shane. I had been called to examine a ten-year-old blue heeler named Belker who had I told the family there were no miracles left for Belker, and offered to perform the The next day, I felt the familiar catch in my throat as Belker’s family surrounded him. Within a few minutes, Belker slipped peacefully away. The little boy seemed to accept Shane, who had been listening quietly, piped up, "I know why." Startled, we all turned to him. What came out of his mouth next stunned me - I’d never He said, "Everybody is born so that they can learn how to live a good life - like loving By Robin Downing, D.V.M. Chicken Soup for the Soul: Home Delivery is a
Message cf5684d5LmM-3703-37-00.htm, number 132, was posted on Sun Feb 20 at 00:39:08
webmaster ///And the reason given for that? //// "We're not retailers; we're professionals." Of those four statements, there is only one single true one, and it's the first one. True example, in the mail bag today. Family is going to purchase from the casket store for $1,300.00 a steel casket, $460.00 a concrete grave liner. The funeral home had already detailed their costs for the same - at $3,200.00 and $895.00. When the family goes back in to confirm arrangements, the funeral director, finding out the two items are not part of his "package" anylonger - meets the casket store price and lowers it by $100.00 on the casket, and sells the grave liner, now, for $460.00!! Not only is that unprofessional - to tear at the family like that, but it shows how much of a retailer he is. Was he a better salesman than the casket store owner? No, the c.s. owner could have "beat" his price too, but it would be tearing at the family - who just lost a mother, more. For MONEY gain (like the funeral director did, and who's not in it for the money??) So, the casket store owner SAVED the family a lot of money, but gained none, and the funeral director lost a little. But, next time, that casket store owner might feel "pushy" is better than not getting the sale. Of course that is WRONG - pre planning and talking with the family, educating them what might happen, and planning ahead how to meet that head on, that might have prevented to lost sale, but damaged a funeral director's reputation, because not all funeral directors want to put the family through so much to save or retain the sale. This casket store owner wrote that next time (and there WILL be a next time, of a f.d. meeting the price, until they learn it ruins their repeat business) that they too, will discount the product, just to show that f.d. that it is not going to be put out of business by "games." The family will really benefit with the lowest cost and less hassle of being "torn" at. They contacted the casket store owner because they wanted to do business with them. If the funeral director had given their best price to start with, there might not have been a need. The FTC rule meant that for the first time consumers could meaningfully compare prices. In life, you pretty much get taken for a ride, by any Tom, Dick and Mary that thinks you can "trust" whatever is told to you. Re-evaluate the facts, look for lies and pick out a funeral director that does not stoop to the "used car sales" approach of keeping you there until you give in. There's a better one around the corner - stick to your guns and remember why you called that casket store in the first place. If the competition is eliminated like this, where will you turn to then? The Federal Trade Commission enacted a rule requiring mortuaries to disclose charges for goods such as caskets and all their services. Tell them they listed it at such, and that is what you expect to pay (if you shopped there, and you are not )and quit playing games.
Message 98a3cd51C1i-3703-560+00.htm, number 133, was posted on Sun Feb 20 at 09:20:20
FuneralDirector You think the consumer is mad that he went into the funeral home and got a discount by mentioning you? You think they will tell everyone not to use the funeral home? WRONG! They will tell everyone they know to go to the funeral home and mention you and save big bucks! P.S. thanks for your charity work I hope you can hang in there!
Message cf568524CZt-3703-729+00.htm, number 134, was posted on Sun Feb 20 at 12:13:54
savcash Funeral Ethics Association
Message cdbcc09dC1i-3703-790+00.htm, number 135, was posted on Sun Feb 20 at 13:10:15
FuneralDirector P.S. If I sell a casket at cost to BEAT you, I still get the service money and if you loose the casket sale you get?
Message cf568524CZt-3703-845+00.htm, number 136, was posted on Sun Feb 20 at 14:07:33
savcash >And please do call Robert Ninker at FEA, he is one of the most outspoken anti-casket store people in the industry. >P.S. If I sell a casket at cost to BEAT you, I still get the service money and if you loose the casket sale you get? You watching Daytona 500 today? Those NASCAR drivers all want to win, and the people watch just to see the best wrecks. But no one wishes anyone any real harm. Just compete fairly while the race is on.IT IS At intermission they deal and swap - at downtime. No one needs to get burned at need, if you want to BEAT me, do it when the public is not
Message cdbcc015C1i-3703-1015+00.htm, number 138, was posted on Sun Feb 20 at 16:55:28
FuneralDirector
Message 98a3c3b3EYS-3703-1165-00.htm, number 139, was posted on Sun Feb 20 at 19:24:58
Craig Brown
Message 98a3c3b3EYS-3703-1170+00.htm, number 140, was posted on Sun Feb 20 at 19:29:36
Craig Brown
Message cf577c89CZt-3703-1347+00.htm, number 141, was posted on Sun Feb 20 at 22:28:25
savcash
Message ce9cf221RN9-3706-745-00.htm, number 142, was posted on Wed Feb 23 at 12:24:57
robin In a message dated 2/10/00 18:30:46, FD in Connecticut writes: We just had our first online casket purchase wherein the client ordered her Batesville Embassy Cherry from a funeral director in Florida and had it delivered to our location in Connecticut. Not only was the casket purchased online but the Burial Vault, a Wilbert Monticello, was also purchased in the same way and delivered to the Cemetery. It also seems the flowers were ordered in the same way. I know we are required to receive the items which of course we did. However, it does make us consider the fact that we may have to alter our pricing system in order to be competitive with this changing market. I'm writing this as a feeler to others who have been in the same situation and the methods they have considered to sustain in this type of market. I would appreciate any input available. I might add I'm in a city of 65,000 and have some competition to contend with which forces me to keep our services etc. at competitive rates, especially in dealing with telephone inquirers. This does not make me govern my pricing but it does make me be somewhere in the ballpark with others. Thanks and regards In a message dated 2/11/00 18:44:41, LOWELL MA writes: The biq questions are 2 1. did a Batesville Truck deleliver the casket ???? 2. did a wilbert truck deliver and service the vault ??? Please advise and Ill put it in the next weekly update thanks for your send, the infomation will be most helpful to help prevent this from happening again. Thanks John In a message dated 2/11/00 22:58:26, FD in Connecticut writes: Read your e mail regarding online sale and to answer your questions, Batesville and Wilbert both delivered the product. I appreciate your response and I'll be awaiting further correspondence. Keep me posted as to reaction from others. Batesville Responds In a message dated 2/17/00 14:51:18, Joe.Weigel@batesville.com writes: Thank you for the opportunity to reply to your question on the delivery of a Batesville casket to a Connecticut funeral home originally sold to a family over the Internet by a licensed funeral firm in Florida. The increasing growth of third party casket sellers, sespecially on the Internet, continues to be a challenge that faces all of us in funeral ervice. In order to ensure there is no confusion regarding our long-standing policy on the sale and delivery of our caskets, it is beneficial to reaffirm periodically this policy: It is and has been the policy of Batesville Casket Company to sell our caskets only to licensed funeral professionals operating licensed funeral firms. Additionally, Batesville Casket will deliver caskets only to licensed funeral professionals operating licensed funeral firms. Occasionally, a Batesville customer may request that we deliver a casket to another funeral home in another city or state. In these situations, we will deliver the casket only when authorized by the receiving funeral home as outlined in the procedure below: For example, when an order is placed with a CSC location for delivery to a funeral home which is not the firm placing the order (or a branch of it), Batesville will notify the calling funeral home that it is their (the calling funeral home's) responsibility to contact the receiving funeral home to get the receiving funeral home's approval to accept the casket. The funeral home which is to receive the casket will then call Batesville, place the order and instruct Batesville to bill the original, calling funeral home. Batesville is under no obligation to contact the receiving funeral home for its initial approval to accept the casket nor can Batesville require the receiving firm to accept a casket ordered by another Batesville customer. The purpose of this policy is to ensure we do not inadvertently accept an order from a third party seller for subsequent delivery to another funeral home, thereby becoming It is the ultimate decision of the receiving funeral home whether or not they will accept the shipment of the casket that is being billed to someone else. Thank you for the opportunity to present our perspective on this matter. End Batesville Response
Message cf577c75CZt-3707-1030-00.htm, number 143, was posted on Thu Feb 24 at 17:13:30
savcash They're MAYBE going to invite us to leave..... I have to applaud you for making the effort to "go outside" and call me to save money for you. And I I have read, understand and agree to the above: Name &
Message cf577c23LmM-3709-804+00.htm, number 144, was posted on Sat Feb 26 at 13:24:57
webmaster
Message 98a3c3b3EYS-3703-1165+5f.htm, number 139, was edited on Sat Feb 26 at 13:30:22
Craig Brown
[ This message was edited on Sat Feb 26 by webmaster ]
Message cf568424LmM-3709-839+00.htm, number 145, was posted on Sat Feb 26 at 13:59:52
webmaster
and replaces message cf5685efCZt-3679-1113+00.htm
how about a free ad?
a-team@stratos.net
--One idea is a free offer that I passed on & was used for the NCRA press release.
I will pass it on here, since you asked Floyd. But you need to do it
prior to 1/31/2000 (about 225-250 words, whatever you can make newsworthy, even the local newspapers you choose get the release tho-
so it will be picked up by your local clients) And free is always good~(if you want assist, email me) there may be a section in the newspaper elsewhere where you could place a small ad too.
---copy---
Give Us a Try!
Click here to get started. Don't Delay! This offer ends January 31, 2000!
your first one for FREE!
services! Whether your company needs help with public relations, advertising,
recruiting, or credit management, our services can help you complete your daily
tasks in 30 minutes or less.
receive your $100 discount.
DigitalWork.com. It's simple! Click below to take advantage of this $100 discount
and start revolutionizing the way you work!
VP of Marketing
DigitalWork.com, Inc. -- Your Business Workshop
www.digitalwork.com/tryout
optin@digitalwork.m0.net
I used it for web cards discount 
And this is a link I wanted to share, to see "people are changing"
and that news is spreading.
www.detnews.com/1999/religion/9911/02/11030008.htm
And Batesville buys from other suppliers, is this a surprise?
www.spokane.net/news-story-body.asp?Date=012700&ID=s736519&cat=section.Business Casket company razed---
Now, if we could all use it, and we can, in all the states that your stores are in, it would be an attention getter that might make that phone ring more! By 31st tho - and if it's interesting and newsworthy, more will read it (they will print it regardless tho.) If you do this, why not share it here?
Looking forward if anyone has other ideas to share here too......
in reply to cdbcc436hE0-3679-900-00.htm
Re: Forget about it!
jb@gkgkjg.net
Why don't you advertise low prices, you guys buy overpriced caskets then overcharge for them ($50 less than funeral home price) and don't know why biz is bad?
You only have one thing to offer, that's extremely low prices, if you don't have that forget about it and find a new hobby.
in reply to 98a3c5548xx-3680-380+00.htm
let's get this right!
a-team@stratos.net
On Fri Jan 28, james brown wrote
--------------------------------
>Why don't you advertise low prices, you guys buy overpriced caskets
-----wrong, while we may not pay quite as little as a funeral director
(you?) does, we are not charged an overprice as wholesalers. And we sure don't mark them up NEARLY as much!! And our buying power, this
is just the beginning of the market.....meaning, once we have more
buying power NUMBERS (like the funeral director chains) we will get more of a discount.
>then overcharge for them ($50 less than funeral home price)
----don't know where you get your figures. I'm from a show me state-
I'll match my prices against yours, put it up. web site? Bet more like
$800 to $1,000.00 to $1,500.00 less - like my customers tell me each WEEK!!
----It is hard to live down all the rumors that our competition puts
out, and all the restricted bogas tactics, that and the other dishonest things put in the way. It would be a breeze if there were not such things placed in the way.
>You only have one thing to offer, that's extremely low prices, if you don't have that forget about it and find a new hobby.
----this is a post from another board, I put here to show how things
are coming around.....long but good reading, between a funeral director and myself, a casket store retailer.-about typical family needing "arrangements"---------
1) If that Smith family finds that indeed, they, she
or he, is NOT going to save any money by making
the extra stop----great. AT LEAST they tried, at
least they gave it their best shot. The worst thing
for someone to do - is nothing. "I don't want his
hard earned money to be wasted" is something I hear
often. If the price is down and service is up, hey-
wave me good-bye. The public wouldn't be so "in the
middle" of a market that should not have been a war to
start with. Why the f.d. fight it so is beyond me, as free trade
almost always finds a way. Taking away people's rights is wrong.
about letting someone handle everything, and they
sit home for three days, doing nothing, that is not
the same family I see. I see the ones who feel BETTER
handling something, shopping, doing a few last things-
making it more PERSONNEL (SEE link below, too
late for your "wedding" scene, already here!)
Granted, this is happening, and that is not my gripe.
It is however, a gripe of some about the non decline
fee. That is the "phone" fee. But let me point out
what has been said before. If that "embalming"
that they now find out they no longer need - is
raised up over $1,000.00 (where it ought to be for
all that you do) and the people have a choice, a
nice container or a viewing, and one is needed and
the other is an option, and they are the type who
(f.d. might NOT give enough credence too, not credit)
feel as Ben F. said "it is better to go to bed hungry than to
raise in the morning in debit" which do you think
they will forgo?? Who will to be the bad guy then?
It is not that they don't care, they don't buy into
the huge price tag, and they know their limits (of justice,
not spending ability in it's self)
4)My thought is really, I never should have been
accused of "main object is to make the funeral industry
look bad" that has NEVER been my thrust. It is used
to discredit me (us). They (some) have done it all by
themselves. I (we) never should have been locked out of
wholesale buys of a pc of wood or steel, to retail
it. The battle of "overnight fly byes, bad product
and other untrue arguments" haven't worked. Let's
all start fresh, Put me out of business by honest
hard work and fair prices. I'll pat you all on the
back if you do. If you can't do it honestly and with
an open market, that Smith family will still be
wondering why, and what all the hoopla is about!
1. Will the casket store still make this grieving family not only go to the funeral home but also to the
casket store to select a casket? Is this something grieving families want to do? Is this best for them
even though cost no longer plays a role?
-----Nope, they do choose - it is a choice. If they found no benefit, they "win" and so does the f.h. It
reason to open a store, injustice of price. Our division (A Team Masters) is not our lively hood, but it
is an important part of what I now do. A commitment that we feel good about. www.burialitems.com
: 2. ANYONE may open a casket store, while it takes a licensed and regulated individual abiding by
Which one is in a better position to take advantage of a family?
---While your argument may SOUND valid, how much more could someone take advantage of
anyone than the cost of what "was asked" in that first showroom?? That license or equal paperwork
thrown up, is not for the selling of goods, and we have seen in the past what abuse it has sometimes
stood for. It never stopped those "outlaws" from low life before, what makes a difference now? It is
used to bar an open trade. Period. We have seen no benefit from outlaws just due to that license.
: 3. It takes a certain commitment to a family to be available 24 hours a day, seven days a week.
Casket store operators are available on a business day. Which of the two is in it for the
self-gratification and which is in it for the bottom line. As a funeral home, our business hours read
"whenever you need us". I am not doubting your concern and commitment, just the depth of it
compared to those of us who live by the telephone.
---Wait, know this isn't the only field that has such commitment, for far more income too I might
add. We used to plow snow for the city of Timberlake, had to schedule everything around a pager,
sudden calls and leaves. For competitive biz, it was a choice (not worth it, the cold, break downs,
stuck, Christmas eve ruined, low pay seen in return, etc.)This on the other hand, is a choice too, one
that I enjoy more. So for you- it is a choice. Even after all the schooling - if you stay, it is a choice.
You knew going in what was in store. So, can't say that should be something we all get pats on the
back for. We CAN NOT say it is not all (well, mostly) about money - you need it to exist. If you
couldn't earn your
level of (needed or wanted) income, you'd leave. By choice or force ;-(
: 4. Historically, FD's were carpenters who made caskets and provided livery. Then the service
portion followed. It is the natural evolution of economy. From goods to service. When will these
casket stores "evolve" to service, and what would that service be? As you can see, you are where
we WERE. Been there, done that, and something had to be added to help us remain viable. That
something was service. We'll see you there.
----Found already, people want to pay something to someone else sometimes, just for the "second
look, of a professional shopper or consultant" to be sure that there was nothing out of place. I have
been called "something like a wedding consultant, but for funerals" And this again, is a choice or not,
and would be something that grows or dies by demand. Excuse me for saying, because I know it
gets old, but that is what it should have been all along. This restricted & media hounded field is what
has drawn attention to what is wrong with it. It should rise or fall all on it's own, without all the tricks
used - both sides!
: 5. Last thought I am having......Consolidation is everywhere nowadays. MCI, Time-Warner,
AOL, SCI, all making the news. Reduce that to the level of the funeral. The funeral home has
evolved as a provider of consolidated services and merchandise to help facilitate a family's choices
and make it easier for them to plan a meaningful funeral. Casket stores and other merchandisers
only look to spread this out and thus, make the funeral process much more drawn out and
inefficient. How long before funerals become like weddings and REQUIRE advance planning
because when the day arrives, many different elements from different sources will all have tp come
together to make the funeral. Does it make sense to make a grieving family jump through the hoops
of retailers just to save a buck when really it serves only to pressure them more?
---Your thoughts make sense -the only flaw is, lack of choice.(Not from one home to another, from
one retailer of goods, to another.)Every other field has, excuse me, ALLOWS them ;-) That is were it went wrong.
I think most people feel wronged when they are boxed in. I'm tickled to see that the open minded people
are not stifled by others enough to (NOT) voice their opinion, even if it is non traditional. Thanks and here's to ya, Best wishes for a good life.
The future of funerals?? www.detnews.com/1999/religion/9911/02/11030008.htm
------end copy
forget it. We are still new and growing. And people sure like what we
do. And it is more than just saving them money, it is giving them their self confidence back. That they were right not to feel good about someone wanting to take control of everything, and get an open
checkbook to boot! Giving them a choice.
Message cf568525LmM-3682-987-00.htm, number 103, was posted on Sun Jan 30 at 16:27:40
John Doe:
casketstores@email.com
However it happened I don't know. There is an error in that the posting button for replies is not on your last post. As you know, I posted prior to have you welcome to post if you were a registered user. As such, you can go back in and correct your post. If you do not correct the mistake, it will be deleted, and you will need to repost, so people can respond to it - if they choose. Also, you need to correct "shipping prices not included" as that is another error, as I have seen on some of the site listed, it was included in the costs you detail. And while your prices are wrong on many items too, if enough people complain that you have not choosen to correct all you mistakes, it will be removed as it would become just lies, not any study, certianly not any factual information.
in reply to cf568525LmM-3682-987-00.htm
Re: Tahnk You Mr. Webmaster
johhny_doe@netzero.com
I was wrong about the freight, some prices may include freight, I didn't check that out, as far as I know and until proven wrong all prices are correct. One casket seller savcash pointed out that her 20 Ga. casket was less than I origionaly said and I fixed the price. Any oyjer errors please let me know.
To the writer John Doe
ndco@juno.com
Your price comparison names several casket stores. You freely use just the name "Direct". There are several casket stores across the U.S. that use the name "Direct". Example: Direct Casket Outlet, Direct Caskets, Caskets Direct, Direct Casket Sales, Abbey Direct Casket Outlet, We Care Direct Casket Outlet, South Kansas City Direct Casket Outlet and more. Who are you referring to? I am president of Nelson's Direct Casket Outlet, Inc. with many franchises doing business as Direct Casket Outlet, and "Franchisee Name" Direct Casket Outlet across the U.S. Your price comparison is not our prices. I feel you must be more specific in your price quotes to be fair to the general public when they come to this site to learn, and fair to all stores with the name "Direct" in them.
in reply to 98a3ced3yhs-3682-1258-00.htm
Re: To the writer John Doe
a-team@stratos.net
I don't think it is his intent "to be fair" There are several errors in the listings (STILL) concerning our site also.
in reply to 98a3ced3yhs-3682-1258-00.htm
Re: To the writer John Doe
johhny_doe@netzero.com
DIRECTCASKET.COM
in reply to cf577c4bCZt-3682-1281+00.htm
Re^2: To the writer John Doe
johhny_doe@netzero.com
Prove me wrong, I'm waiting.
in reply to cdbcc7cczVZ-3682-1282+00.htm
Re^2: Listen up
casketstores@email.com
The post was removed because you didn't correct the missing buttons, because you didn't put on it, like you were asked, the correct information. It stands as one post, all
the corrected information - not several posts throughout the thread. Because you leave no information about yourself, so someone could verify. Because if you are going to do a study, you check the figures prior to your post. If someone can't respond to it because you use a table that somehow messes up the respond buttons, it is of no value.
Message cf568428LmM-3683-710+00.htm, number 111, was edited on Tue Feb 1 at 18:07:57
Re^3: To John Doe
casketstores@email.com
The thing is, you didn't choose to leave much about yourself, not even the John Doe name on the first post. People like to know backgrounds of a poster claiming "any survey or
facts" You were asked to provide more information & to correct the misleading information.
Nope, that wasn't done. Most people won't respond to a John Doe, and need not prove anything. This board is part of a site that people come to for information. You offered something in the form of a fact finder. The people who support this site deserve backups to information thrown out incorrectly. The fact is, it was left up a day and you didn't correct it, so it was removed. The trashing of others without all of the above, is just that. When people sit as if they are going to Judge someone, they have to be accountable. They are the ones who listen to both sides, you didn't at all.
-----------------------------
>Prove me wrong, I'm waiting.
"AARP" very positive article
hokef@aol.com
In the March-April 2000 "AARP" OR MODERN MATURITY their is a very positive article about the funeral industry. Very stright forward
with some quotes from Mr.Rob Karlin.
in reply to cdbcc1abhE0-3684-1271-00.htm
Re: "AARP" very positive article
casketstores@email.com
Hi, thanks for sharing. They don't have that issue up yet. Good to hear of it though. Here is the site and an older issue. Not all stories are able to be read on line, bummer.
www.aarp.org/bulletin/nov99/home.html
They have a very in depth look at funeral costs and many links on their site.
www.aarp.org/confacts/money/funeral.html
Find the one truest statement.
casketstores@email.com
Your ability to succeed in business is directly related:
Did you see it? All of the other answers do not matter as much or are incorrect. If you don't market, you can't get any traffic to your location can you? Or at least, not enough to make to worth your while. For that matter, what good is any retail business location without traffic? Sometimes, people find you without you even lifting the phone. Like in this case,-
they listed the NCRA CA. store directory when they found it. Email to list your CA site & get their link button.
http://www.at-la.com/biz/@la-death.htm#casket
www.at-la.com/biz/@la-death.htm#casket
All on their own, and have written in to ask for a link back to their site. (below) And it puts those CA stores listed in the NCRA site AHEAD all of those others that might ever be listed on the @LA site, member benefits. That's a good deal for the NCRA CA members, however all others can and should look to their own state and city on the internet, and list your site there.
//email //"There is no charge for this service, but we'd
appreciate it if you could
provide a reciprocal link to @LA and/or the page that
your link is on. We provide
special benefits to those who include links to our
site http://www.at-la.com/@la-info/member.htm#link."
www.at-la.com/@la-info/member.htm#link".
Also in the email: "I will be moving out of state and doing a bit of traveling over the next year. Plans to manufacture our own line of caskets and urns have begun, and investors interested. I must liquidate at amazingly low prices, you heard it, amazingly low prices. From Des Moines, Iowa 26 All are 20 g, about 6 different models. I can send
photos of some. Delivery might be available in certain parts of the
country, with added charge. I have too many irons in the fire, now, and my
main goal is manufacturing soon. Let me know if you need any inventory and if I can help, I think you'll all be impressed with what we are doing.
say to the sick casket?
Is that you coughin'? Ah, a little humor, but we need to remember the first
three letters of the word funeral some days. I can be contacted at (snip)
//email webmaster for more information.
funeral rul
jjjgjs@aol.com
any update info yet??
in reply to cdbcc6bcz5a-3686-320-00.htm
upto date info, getting paid ease too, ques. ease of delivery
a-team@stratos.net
I found a url that is really neat. It is the daily diffs - and has a huge source of information. www.dailydiffs.com/
use the search: ftc funeral rule, and it brings up the very latest,
and other sites too. Can track just about anything for your info.
merchant account (some people don't have charge cards anyway) and there is no fees associated (like monthly, percentages, etc) and most
people are accustomed to it. The phone company uses it to get paid alot! www.nelpub.com/c-man/20649/ It is a breeze and my local bank has NEVER given me any headache over the deposit of a computer generated ~ out of town draft check, (large amount check), at any time. And the funds are available 2-3 days, just like a visa deposit would be. Email me if any questions, I'll walk you through it.
dif/or not. He said he thinks his biggest notice is if the f.h. is an
independ/ or if it is owned by one of the BIG firms. Do you agree?
His reasoning was that the large corp. owned employed funeral directors don't care about the lost casket sale and even go out of their way to help that family save money. "Because they feel so bad about the high prices that the family is being charged. They understand that they need to save money however they can." I think that might be partly right, however what
might make a huge dif/too is if that funeral director/read salesman worked on comission sales or not. Anyone??
in reply to cf5685d1CZt-3686-1400+00.htm
tortious , Tortious Interference with a contract
casketstores@email.com
Would be the proper name if any business tried to prevent your sale from happening. (Like refusal of a delivery) Then both companies stand to loose money (court costs etc) get into the headlines, and spend hours of time where it is not generating more income. Details, documentation, hearings, with customer testimonials, attorney fees & meetings and so forth. Very costly for both sides. That might be one of the biggest reasons. To remain law abiding and grow - not hinder and to face all of the above plus negative feedback for the funeral home that started it all. Furthermore, if they do disparage your business, slander also falls in place. If the customer will give depositions, and you have more than one instance at a particular funeral home, or corporations of multiple funeral homes, antitrust is possible. But without involving all of that, most business' will "make sure the casket makes it to internment, and treat the family with respect regarding the matter."
in reply to cf5685d1CZt-3686-1400+00.htm
Tortious Interference with a contract
casketstores@email.com
Would be the proper name if any business tried to prevent your sale from happening. (Like refusal of a delivery) Then both companies stand to loose money (court costs etc) get into the headlines, and spend hours of time where it is not generating more income. Details, documentation, hearings, with customer testimonials, attorney fees & meetings and so forth. Very costly for both sides. That might be one of the biggest reasons. To remain law abiding and grow - not hinder and to face all of the above plus negative feedback for the funeral home that started it all. Furthermore, if they do disparage your business, slander also falls in place. And/ or make false statements about the quality of the casket. If you sense any type of animosity towards your delivery, make notes. If the customer will give depositions, and you have more than one instance at a particular funeral home, or corporations of multiple funeral homes, antitrust is possible. You would need to seek legal advice.
But without involving all of that, MOST ALL business' will "make sure the casket makes it to internment, and treat the family with respect regarding the matter."
time management & big rocks
a-team@stratos.net
Time Management and Big Rocks
reminded about the importance of priorities now and again.
**************************************************
to drive home a point he used an Illustration those students will never forget. As he stood in
front of the group of high powered over-achievers he said, "Okay, time for a quiz."
Then he produced about a dozen fist sized rocks and carefully placed them, one at a time,
into the jar. When the jar was filled to the top and no more rocks would fit inside, he asked, "Is
the jar full?"
shook the jar, causing pieces of gravel to work themselves down into the space between the
big rocks.
It went into all the spaces left between the rocks and the gravel.
is, if you try really hard you can always fit some more things in!"
you don't put the big rocks in first, you'll never get them in at all.
Your Dreams ...A worthy cause.... Teaching or mentoring others.... Doing things that you
love.... Time for yourself.... Your health.... Your significant other.
little stuff (the gravel, the sand) then you'll fill your life with little things to worry about that don't
really matter, and you'll never have the real quality time you need to spend on the big,
important stuff (the big rocks).
question:
----end copy--
I have learned a long time ago, not to sweat the small stuff. My
motto is if if doesn't involve blood, smoke or life - it is probably
not something that will matter a year from now anyway. Small stuff.
And too, the pumping of the well water handle is really hard and takes sometimes forever to get that water running. But, once up there, the water is sure a lot eaiser to keep going smoother, than start & stop, start again. We almost broke our record sales (# of units) in a month for the month of Jan. It is sure due to the time / yrs we have spent in business. We are still small compared to some of the stores, really small comparing some of the members in this NCRA. Glad to be part!
Anybody else almost break or did break the number of units sold for the month? I see that many new outlets and stores are opening - even one more in my area. But it is owned and run by funeral directors.
Ain't free trade just great!
in reply to cf56845dLmM-3685-877-00.htm
Know your market,
casketstores@email.com
I "clipped" this from another discussion ///
Subject: The Potholder and the Rebuttal
the rebuttal of using one (Bob Sharp, 764), for the funeral home...
you are both right and wrong!
being right and wrong, not why I was a funeral director!). First,
use of give-aways are a very good idea and very beneficial. (Bob 1,
John 0). Unless you are a funeral home (Bob 1, John 1).
segregated. Period. There are no exceptions. For as much as our
world is becoming (thank goodness) integrated and more culturally
diverse, the funeral business simply will not. No matter how many
potholders you do or do not give away. Rather than discussing
whether this is right or wrong I will stick to the subject at
hand. Why it is.
funeral home (besides to a funeral home!)? To the one down the
street, you know, the one where you buried gramps, grannie, mom or
dad. Funeral homes depend on two things: supply and demand (they
have the upper hand here we are all going to need one regardless
of our burial choices or culture) and repeat business. Before you
yell “stupid, how can you become a repeat customer at a funeral
home”, hear me out.
owned by conglomerates (there are only four big players involved in
the US and the number two guy (Lowen) has filed for either chapter
7 or 11) catering to the needs of their local demographics. They
are your local white catholic, white protestant, African American
catholic, African American protestant, Asian, Middle East, etc. For
instance, if you have ever attended a service or visitation at your
local funeral home did all the employees look just like you (if
you were part of the family). I bet they did. If you (unfortunately
but unmistakably a real possibility) ever needed to make
arrangements for a loved one, did you choose the one down the
street or in the family neighborhood (substitute county, area,
etc.) that coincided with your family religion (for instance, I am
catholic, white and Scottish and our family has been using
Murphy’s since my first trip to one to see Grandma off 25 years
ago) or culture? I am sure you did.
said, “what do you think about hiring an African American funeral
director?” I said, well why not. If he or she is qualified, why
would you even have to ask. He then looked at me and said, look
around. Do you see any integration in any funeral home? How would
YOU feel if you came to make arrangements and someone who looked
different from you or wearing a religious clothing article from
another religion other than yours greeted you at the door? Would
you be comfortable? Would you think that person capable of
understanding your culture, your religion and handling this very
important and emotional period in your life? Or, would you expect
that person to look, think, and worship the same as you?
funeral home, either for reasons within my own family or outside,
such as friends, co-workers, etc. I just can not help but notice
the exactness between the funeral home’s staff and religious
specialty and the family’s. Every time.
homes all across American and Canada have several things in common
but the most significant business trait is in the takeover name of
the funeral home. They DO NOT CHANGE THE NAME! They have recognized
that the name is a constant billboard to future clients. The last
time you may have needed the services from a funeral home could
have been when your grandparents passed on, and the next time
(traditionally) would be for our parents. Where will we go? Take a
guess. And it won’t be because we did or did not get a potholder or
any other marketing paraphernalia.
right. But, John is also correct in saying it is not a good
advertising method for a funeral home but for the wrong reasons.
It has nothing to do with what he mentioned and everything to do
with us. Always will.
maybe a relief from those for some! When advertising or marketing
for a business there is that one golden rule that simply does not
go away and is applicable to every business. KNOW YOUR BUSINESS.
Change is very good, most times. Is it a good idea here? I don’t
know. But you do.
__________________________
Can anyone contribute an idea on something that they might be doing, or giveaways that they feel works for their casket store?
in reply to d1770beaLmM-3692-622+00.htm
Response= Ad specialities
casketstores@email.com
This is the response from the "clipped" post prior:
Subject: Re: Content Models for Knowledge Services
advertising specialties. Bob, we're really not that far apart. I
agree that properly selected ad specialties can be a powerful part
of the marketing mix. The key is "properly selected."
to simply reproduce part of the article, with Adam's permission.
"Welcome Wagon" type package. One of the items was a pot holder
with the name, address and phone number of a local funeral home.
Nice pot holder, but it sure didn't spark any discussions of
funeral arrangements every time we made a meal. To top it off, with
use the message became worn and stained and finally unreadable.
Hardly an image for a serious business like funerals.
Most families have a "just-in-case" box. Whether it's a safe
deposit box, a home safe or just a shoe box, this is where they
collect all the important papers only needed "just in case
something happens". If you ran the funeral home mentioned earlier,
wouldn't you want something in that box?
that must be done and when. With a place to record final
instructions and last wishes. With the funeral home's name, address
and phone number under the message "If you need help with the
funeral arrangements, please call". On the cover, of course. A
booklet like this will be in the hands of those needing the service
-- when they need it!
where's that old pot holder with the funeral home's name on it?"
shop reminds me to call them when I need them, and the number is
handy. The magnet on my furnace with the repair shop's number
pretty much insures they will do the repairs and seasonal
maintenance. These work because I've had good success dealing with
those businesses.
cars. This can be a two-edged sword. If the deal is pleasant (or as
pleasant as car deals can be) and the car runs well, the ring will
remind me where to go first. If the deal is unpleasant, or the car
turns out to be a lemon, I'll be reminded where I got the junker
every time I turn the key. Guess where I won't go.
________________________________
But it has also been proven that most all people carry at least one item on their body or purse, suitcase, that carries a company's name on it. Like a pen, business card or whatever. More than 1/2 of those, carry at least THREE items with a co. name. Question is then, is your company name getting out? What do you use? We all know that an ad with a photo of a casket is supposed to be the best - what about giveaways?
GIVE AWAYS
jjjgjs@aol.com
WE GIVE TO THE FAMILY A MEMORIAL PACKAGE FREE: CROSS OR CRUFIX,TEMP. GRAVE MARKER,50 THANK YOU CARDS,ROSARY,AND REG. BOOK :THIS OUR WAY OF SAYING THANK YOU FOR USING OUR SERVICES.....GEORGE
in reply to cdbcc036z5a-3693-342-00.htm
Re: GIVE AWAYS
a-team@stratos.net
Very generous George! My give a ways after the sale vary. But prior to the sale for marketing, I have seen what a local funeral home has done at our church (humph, they're not even members) So I think this is great for people who are members - a fan (with their name on it) I would have of course, ours but also a verse. Church is hot in the summer and they are sturdy enough that they are reused often. And my other thing I have is a ribbon, that is a bookmark - for Bibles or for what ever. ( I like it that our name is something not always associated with a casket, so some ribbons have just A Team Masters etc. and the footprint saying, good to attach to flowers sent to the funeral. )Guess a few of you have seen our stock car, this marketing tool shows crowds of people all at once. Had it professionaly lettered this year, entered it in the Clev. auto show, and it took first place in it's division. (I'll put up photo later)
The results are sure in tune with what I see/hear. If you missed it, check out the home page of this site to vote.
in reply to cdbcc036z5a-3693-342-00.htm
Re: GIVE AWAYS
abc@123.net
I give away a free casket every time a person mentions a casket store!
in reply to cdbcc0a3yCv-3694-392+00.htm
Re^2: Give Aways, except for the whole truth
casketstores@email.com
On Fri Feb 11, store-eliminator wrote
-------------------------------------
>I give away a free casket every time a person mentions a casket store!
time shows that the people think it stinks, and are not so dumb as to understand why.
"Due to pressure from their local Funeral Directors, several local Wilbert Dealers have
decided not to support the many organizations that (casket store name ) represents. Therefore, Wilbert Brand Vaults are not available in all areas. Please rest assured that a comparable product will be delivered instead of the Wilbert Product in those areas."
It should have trademarks for the product on it perhaps, but do you really think that message is sending out a good, positive image of morticians - to the public? But what is one to do? Not say the truth? No, if that were the case, attitudes like yours would drive all the competition away. It won't happen, the public likes us "retailers" and are becoming more informed every day, while they save money!
in reply to cdbcc0a3yCv-3694-392+00.htm
Re^2: GIVE AWAYS
jjjgjs@aol.com
On Fri Feb 11, store-eliminator wrote
-------------------------------------
>I give away a free casket every time a person mentions a casket store! WHERE ARE YOU? TOWN-STATE -PHONE NUMBER? I WILL SEND U BUSINESS! COMPETITIVE CASKETS:GEORGE
Message cf568413LmM-3695-784-00.htm, number 128, was posted on Sat Feb 12 at 13:04:28
The truth about casket stores
casketstores@email.com
These are the elements of the conspiracy that have been dribbling out over the last few years:
First "The casket stores are fly by nights, they won't last long."
(Just like in any business, there will and always be, some that fail to make it in business. Because this was a new field, closing in on a market that was / is protected, this is what follows) But, give credit, The casket stores are here to stay!
( This was to create plausible denial and a try at an effective cover-up of 'ANYPurity Control.' This lie spread for awhile, until it too, was found untrue and didn't work.)Not true at all! Most any casket store can get and/ or have the same brands that are sold in funeral homes. Or looking at the casket and paperwork, one can tell the product is just fine.
(This again, is mis-information - we have a good past history now, so other ways are being looked at to see what is constituted as our greatest vulnerability. If this tactic is used, the best way to overcome it would of course be, exposure. The price list of your neighborhood funeral home caskets and then the casket stores. That will settle this rumor also, along with perhaps some customer statements.)Until if ever the day comes, where the funeral home can match or beat the casket store price, this is just another tactic.
Next: More disinformation, using force in numbers for more of a smokescreen. covert
(The information needs monitored - denounced so completely as to make belief in believers seem ridiculous and completely discreditable.)
Until The Big Three casket companies and those others that refuse to sell DIRECT to casket retailers,&* there is not fairness in this trade. The trip has been interesting, but it is not over. vbimail.champlain.edu/famsa/ctcasket.htm And clearly the public has been a winner in all of this. Better prices and less of an increase that could have been, if we were not in the picture!
The casket store is the best place to purchase the funeral product, is the whole truth and nothing but the truth!
*The industry org. like NFDA & others stop offering advice like this www.biomed.lib.umn.edu/hw/guide.html where they suggest a discount package -what
we call a s"sham discount" (If you use this funeral home, beware!! "Non decline fee approx. $800 to $1,200.00 more than the surrounding funeral homes, "unless, if you buy the funeral merchandise at our facility, then we offer you a discount" - bringing it back down
to what it would have been, prior to the introduction of the casket outlets, so that they are assured of bringing in the same amount of dollars, no matter where you shop!
Walk away from that business, and check it out. There will still be savings of a hundred to several hundred dollars, if you did fall for that "Sham discount"
and replaces message d8636259Ccs-3695-829-00.htm
Good Supply
rhicks@webgate.net
Are you having trouble with supply of caskets maybe I can help I have access to a full line of wood which are excellent in quality. I am retailer with a good supplier which you could tap into.
in reply to cf568413LmM-3695-784-00.htm
Casket stores unfairly criticized
a-team@stratos.net
In a news pc found (Canada) this is the facts in USA too----copy----
Casket stores unfairly criticized
for consumers trying to understand and evaluate the new type of
retail environment that now exists in the funeral business in Ontario.
that casket stores have misled the public in this regard. This is
simply not the case.
stores sell well below the published prices of local funeral homes
- savings are commonly in the range of 20 per cent to 40 per cent.
Though caskets may not be identical, due to a difference in suppliers, the discounts typically hold true for products of
equivalent quality, materials and workmanship.
themselves.
essence, the act decrees that you must be a licensed funeral director to provide embalming, and to take trust funds; casket stores do neither of these things.
protection,'' I resent the implication that we conduct our business
in any way that should be of special concern to consumers. We are
legitimate business people and have the greatest respect for our customers; and, of course, our businesses are subject to the same
scrutiny and laws that protect all Ontario consumers.
subjected to various forms of innuendo, our suppliers live in fear of being boycotted, and potential customers have been discouraged unfairly from dealing with us.
-----end copy---And another link to a pc in Canada, about cremation
--copy--- FORBIDDEN CITY
doors normally closed to the public
www.thestar.com/back_issues/ED20000205/toronto/20000205NEW04_CI-FORBID5.html
------------------
And, if you are an NCRA member, you should have recieved an email concerning "funeral flowers" If you did not, please email me at
a-team@stratos.net asap, as some members are not on-line yet :-(
Rites of Passage
a-team@stratos.net
Thought I'd share this here, copy from an email received today:-----
clients assisting the transition of my animal patients from this world to the next. When
living becomes a burden, whether from pain or loss of normal functions, I can help a
family by ensuring that their beloved pet has an easy passing. Making this final decision is
painful, and I have often felt powerless to comfort the grieving owners.
developed a serious health problem. The dog’s owners - Ron, his wife, Lisa, and their
little boy, Shane - were all very attached to Belker and they were hoping for a miracle. I
examined Belker and found he was dying of cancer.
euthanasia procedure for the old dog in their home. As we made arrangements, Ron and
Lisa told me they thought it would be good for the four-year-old Shane to observe the
procedure. They felt Shane could learn something from the experience.
Shane seemed so calm, petting the old dog for the last time, that I wondered if he
understood what was going on.
Belker’s transition without any difficulty or confusion. We sat together for a while after
Belker’s death, wondering aloud about the sad fact that animal lives are shorter than
human lives.
heard a more comforting explanation.
everybody and being nice, right?" The four-year-old continued, "Well, animals already
know how to do that, so they don’t have to stay as long."
from Chicken Soup for the Pet Lover’s Soul
Copyright 1998 by Jack Canfield, Mark Victor Hansen, Marty Becker and Carol Kline
free inspirational e-mail service from Mark
Victor Hansen and Jack Canfield,
co-authors of the New York Times best-selling
Chicken Soup for the Soul series. Visit their
site and order books or other "Soup" items. email cs-html-weekday@Scoop.SoupServer.com
www.chickensoup.com
"As an industry, we haven't done a very good job
casketstores@email.com
of explaining our pricing," says a public relations director for the National Funeral Directors Association, a trade group based near Milwaukee.
And they also like to say: /// "In life," you still get pretty much what you pay for."
And another one:/// "It's not about the money, we want to help the family all that we can." ///
If they were not retailers, they would not fight so hard to keep the sale. Nor would they have a vendor's license. If they believed what they said about getting what you pay for, why is there even a need to say it? Talking down to people is unprofessional. And, the casket store owner is wanting to help the family all they can too. There is no license in that.
When the funeral director acts like a used car salesman, it brings down the whole industry! And it is not following the intent of the FTC funeral rule. But worse of all, that family will probably not use that funeral home again. They won the battle then, but are losing the war, and a lot of respect along the way.
in reply to cf5684d5LmM-3703-37-00.htm
Re: Welcome to the real world!
fd@zieknet.net
If I see a low price at kmart and go to walmart and mention the low price they will beat the price. What makes you guy's think a casket price list is carved in stone? Most funeral directors list a high quality selection on the CPL but have a lesser quality (casket store like) available on a special order basis.
in reply to 98a3cd51C1i-3703-560+00.htm
Re^2: Welcome to the real world!
a-team@stratos.net
If I go to kmart to buy a coffee table, and see it at walmart, it is MY CHOICE to buy it at the store I want.
If I choose to go to this fine funeral home to bury my Mom, it is not with the intent to be part of a horse trading scene. So, no, I would
NEVER reuse a funeral home that added to my stress and confusion at a time like this. And to say you list one thing and offer another (casket store quality, that's so full of it that it reaks)is something that the FTC would love to hear.
The real world funeral director would not - should not and probably CAN NOT "haggle" the prices at a time like this. Turn him/her (it)
into the FTC, BBB & the association at www.fea.org/
Robert W. Ninker, Executive Director
215 S. Grand Avenue West
Springfield, IL 62704
(217) 525-1520
fax (217) 525-8342
fea@aol.com
Yes, I know who it is, but it might just work if enough people write in or call. What a pity that you think it is charity work, and that you will win them back, or that you see nohing wrong in this situation. Sharpen up your sales skills there fd, I would have told the family "I thought you came to this fine establishment to bury your Mom, not be part of some horse trading or used car sales techiniques.
I won't be part of it, so I will give you the grave liner for free, seeing as how you have had to go thru this at this time - when you purchase that casket from me. That is why you called me, to save money and bypass huge funeral director prices. If you allow him to get away with his game here, he will try it all the more, trying to put casket stores out of business. It is a shame they can't play fair like all the other trades. Our product is every bit as fine as theirs, just at a huge discounted price. So, free it will be, just because you deserve to do business with first class people and not be torn apart further by underhanded sales tactics, being used at this now, not so fine f.h."
But, I would also have prepared that family prior to their trip to that low class funeral home, if they had a reputation for being underhanded like this. And that f.d. would not have had the chance to tear at them in the 1st place. They'd have used (blank) down the street after I tell them about a horror story like that. So how do you figure you win? And look at how much it cost you, over a period of time, far more than what you would've earned on that casket & vault sale. Yep, welcome to the real world, where it is all going to hang out, like it or not. Just please don't put that family in more stress.
If you believe in charity, give it too. But in the mean time, everyone will be calling all of the above org. to help you tow the line.
in reply to cf568524CZt-3703-729+00.htm
Re^3: The meet or beat any price policy!
fd@zieknet.net
You low life casket hawkers want us to publish our prices for you and then you think it's unfair if we haggle a little, or have a meet or beat any price deal. In the real world we call it competition. Casket stores wake up and realize no one is going to GIVE you a sale. And please do call Robert Ninker at FEA, he is one of the most outspoken anti-casket store people in the industry.
in reply to cdbcc09dC1i-3703-790+00.htm
Re^4: The meet or beat any price policy!
a-team@stratos.net
No contest. That is all fine for pre need sales. If you want to haggle then, to use your best shot, but when the family is there to see you about burying their Mom,(Dad, whoever) that is not the time to do this. There should be no contest, the funeral director should have listened when the family said they were getting the goods elsewhere.
And I don't count over ONE THOUSAND dollars lowered price, to meet or beat the c.s. price, a little. I don't think I have EVER expected anyone to GIVE me a sale, but it sure would be nice if the competition
was as trusting and respectable as they have built themselves up to be. To snatch it right out from under my feet, to create a situation that they might feel more comfortable in (tearing at the family's little sense they have left in a situation like that) of tense and regretable "bartering." At need it never never should happen. And-
If I were to spend six thousand dollars at the local dealers, and then found out from a neighbor that I could have gotten a thousand dollars off by "using" ploys at the time of the purchase, I'd be more than a little hot at the dealer. I expected him to give me his best price, just because. At any rate, the dealer may have gained my biz then, but that old tell a friend, tell a woman and tell it to all - sure just cost him more than he made by not making me jump thru hoops to get his best price. He lost thousands of future deals with his low life sales tactics.
LIke I said, I know who he is, but if he has a heart and there are enough people that call, write and give him an ear full, maybe he might just come around. Guess the people would be smart to COPY it to the ATTY GENERAL'S OFFICE, then maybe it wouldn't be ignored in numbers. So, FTC, BBB, FEA and ATTY GEN. for best results ;->
Piece of mind that the family didn't get ripped off, and in a letter to them at a later date, a discounted coupon from me, along with a note, telling them I am so sorry that they choose to do biz with some firm that used that period of time to make a point. The coupon will be a sizeable amount, off of a future need, as a thank you for the 1st call and letting them know I understand their grief and fustration of trying to find the best results in a time like that. Sure, I might not have gotten a sale then, but I don't think that the funeral director could EVER undo the damage he caused due to his CONTEST. They will call me next time. And bet they don't make the mistake of using the same funeral director who showed so little regard for their plight.
getting hurt. I'd like a fair race, watching it if it is fixed isn't fun, it's criminal.
in reply to cf568524CZt-3703-851+00.htm
Re^5: The meet or beat any price policy!
fd@zieknet.net
When they mention a casket outlet I simply smile and bring out the "price point line" you start calling me a crook I wonder who they will believe a casket fly-by working out of the go-cart shop or an established funeral director. I usually get the body before you will speak your piece and people don't like it when salesmaen go negative. The FTC designed the funeral rule to promote competition and bring prices down. When two kitty corner gas stations have a price war on gas the consumer wins even if one gas station goes belly up in the war!
Doamin name eCaskets.com for sale to highest bidder!
craigb@nxs.net
Please go to www.GreatDomains.com and do a search on eCaskets.com. Thank you for your interest.
in reply to 98a3c3b3EYS-3703-1165-00.htm
Oops... that's "DOMAIN" name.
craigb@nxs.net
.
in reply to cdbcc015C1i-3703-1015+00.htm
Re^6: The meet or beat any price policy!
a-team@stratos.net
On Sun Feb 20, FuneralDirector wrote
------------------------------------
>When they mention a casket outlet I simply smile and bring out the "price point line" you start calling me a crook
---Didn't say a crook, said a pushy salesman in the worst time possible, when someone is grief stricken.
And this is the "price point line?" (Or is is something that the NFDA gives out on how to "deal" with third party c.s. owners?
www.pricepointcars.com/oneprice.html this site sure fits.....
but wrong about who has to "haggle"
>>I wonder who they will believe a casket fly-by
--Not - don't even go there.
>>working out of the go-cart shop
---Not, my son (over an hr away) owns the go cart shop, it is quite nice really - and he is good at it too.
We own a 16 yr old established (and forceful player in this area) construction firm, along with 39 ac. the building and our equip. The casket store is a division of this parent firm.
> or an established funeral director.
---Not IF they smell something fishy! And they can't tell anymore with this line of reasoning - the field is turning a shade of gray. Who wants to be put in a dog fight - pushed into one - when they don't need to be?
> I usually get the body before you will speak your piece and people don't like it when salesmen go negative.
---True, this "beating me at the price game, by them lowering to meet my price" has actually only happened to me three times now in two yrs.
Twice on the internet, and once local. I didn't go away empty handed here in Clev. tho, the family paid me for my professional shopping services (3 hrs with them, $300. check in hand)when I went with them to the cemetery and the funeral home. (Boy, did that funeral director
ever sweat.....poor guy, you should have seen him.)Even he said I saved them (his "family")a lot of money. I let him win, because it was due to a death and I wasn't going to haggle to cause the family further grief. No one needed to make a scene, or raise tempers. I made a fair wage, and I figure it didn't cost that family a penny,,,,,,,, it came right out of the funeral director's OVER CHARGED pocket. The f.home was happy, I was fine, and the family really made out. I don't think the funeral director was really happy, but he did "save face" by no one needing to bring in a casket to save money at his place! So, he was fine too...
>The FTC designed the funeral rule to promote competition and bring prices down. When two kitty corner gas stations have a price war on gas the consumer wins even if one gas station goes belly up in the war!
----It can happen any day of the week here, I won't go belly up. It is not the sole source of income here, our construction co. has 3 projects going at the moment, and just got off a $175,000.00 one. Let's strike a bargin, you loose money on your caskets, I'll get the shopping (savings) fee and the family saves thousands......no haggling at the meeting due to deaths, and "we all save face, get happy"
Maybe the new slogan should read "One Low Price..... it only changes everything about buying a car. err, I mean a casket!" So, the FTC will need to determine if that's meeting their rule or not. Your price point pitch - don't think so myself. But pity those families that don't know about the casket store, and pity the salesman (read f.d.)that reduces the cost due to them and not just the whole gang of customers he sees. That was the FTC intent! That's what happens at the kitty gas stat/areas, not selective due to a buyer's knowledge of the casket store competition!!
A nice site on www.sympathyshare.com/ sympathy sharing, a refresher course for those that might need it.
Pretty Quiet; Maybe This Will Start Some Discussion
jtbod1@netscape.net
Got this from EFSA's weekly update. Thought it interesting as, in this case, there is no casket store involved; it's one l.f.d ticking off another with a retail sale delivered to his f.home. Comments?
their delivery service.
They're MAYBE going to invite us to leave....
a-team@stratos.net
(A copy of my "agreement" ~ it shouldn't be this hard, look at Robin's post below...my note to it at the end here. If you want to "swipe" this, and use it at your store, be my guest. I do think this is the next Tactic that will be used, so arm yourself- just put in your c.s. name and say, one of our NCRA member's experiance. :-<
want you to know, I am on your side, and understand that in your grief, you just want peace, along
with the savings I can offer. Our casket store is now over two years old, and I can give you
testimonials from others that A Team Masters has helped saved money, enabling them to buy a
quality product with ease and assurance of delivery when stated. The funeral industry has tried to
fight the freedom of the public to purchase "outside" tooth and nail. We have lived down being called
fly by nights, promoters of bad product, no real savings and now this last straw. You called me
because you have a choice, you can spend from the funeral director showroom, or you can lean on
me alittle, to see if indeed, I can save your hard earned cash for you. One of the things I am
committed at is to be a professional shopper. I don't just save money for you on your choice of
caskets, I might also be able to save you a considerable amount of money on other things associated
with the burial of a loved one. Sometimes I have been invited from my clients, to go with them to the
funeral home. As a friend, as a professional shopper, and even as a funeral consultant, to assure
them they are not "getting the business." Well, this is an interesting field, I have seen things I thought
I'd never see, and now this---because I sell caskets, and SOME funeral directors know my
competition is real, they dislike me being so bold about it. About YOU being so bold about asking
someone "outside" for assistance. They want your business, yet, SOME of them want it on THEIR
terms. Just this week, I sat in on a "meeting" with a family of three daughters and the father, at the
local funeral home, where they went to make arrangements to bury their Mom. Whew, that funeral
director "invited" them to leave 3 times - during that TWO hours that he kept them there. ("NO, at
our funeral home, even for immediate family good byes and a closed casket, you need embalming, if
you don't like it you can go to another funeral home" )I'll go into more with you later, but please
believe me, not all funeral directors are like that, thank you Lord. At the end, he asked me, "Can I
ask you to leave us for just five minutes?" Well, that set off one of the daughters, and she said I was
with them. But, when the funeral director asked me a second time, just for five minutes, I didn't think
he'd cause that family further grief with this request, so I said "Yes." (a mistake I will never do again)
When I came back, that Dad said, " Betty, we'll pay you for your time." Seems this salesman had
bargained his product down to the same cost as mine, even ONE hundred dollars less. He said I
sure saved them a lot of money, (meaning without me, they would have never been able to question
the total amount) and the "haggling" he did (boy, you should have seen him sweating when I came
back in) by reducing his price $2,000.00 on the casket and $435.00 on the grave liner, for a total of
nearly $2,500.00!! The salesman's ace in the hole, was Dad saying his wife liked that funeral home.
The family was in enough grief, I wasn't going to add to it, like I said, he had them there two hours
already, and the father you could see, was giving in because he was tired. So, this is our
"CONTRACT" You called me to save you money, I will be your "Professional Shopper" if you want
me to attend any meetings with you at the funeral home or the cemetery. If you are "invited to leave"
please, let's go. If you see I am "invited to leave for even 5 minutes" please - let's stand up and say -
"I'm going to pass on the opportunity to do business at this funeral home" I don't want you to be put
in the scene of someone "haggling" with you at a time like this. I can help you save money without
any pressure put on you, who you want to do business with. If, for some reason, however, you have
a change of heart, I can understand that. If you know me at all, you know I am upstanding and not
pushy. The funeral director should have offered you the best price without your needing to look
elsewhere. A Team Masters product is something I brag about, the units are some of the same that
are available in the funeral home showroom. If however, you are interested to hear what the salesperson
has to say,( and I'm asked for 5 minutes) I will, if after asking you, leave you for five minutes. When
I come back, if you have chosen to not buy the product from me, my fee will be 20% of whatever
amount I saved you. (It averages $300.00 - the discounted fee I charged the three daughters, seeing
as how that salesman had put them through that - to $471.00 the highest my commission has been,
but I saved them sooooo much!) Even after paying me the professional shopper's fee, you could
save anywhere from $700.00 to $2,000.00 or better. The daughter said she was happy to pay me
the money, that her mother would never have believed what that funeral director put them through.
(So, no repeat family business there, and bad press from me too, what did he gain? What it is, if
some of the industry think lost sales =me out of business, they they won't have my competition to
worry about, overcharging once again) But, please understand, my mission is to save you money. If
you buy your funeral goods from A Team Masters, you'll be pleased to see how professional
salespeople are at a time like this, see our product is A-1 Class, and it's so easy to save a huge
amount, you'll be back - whenever the need to think of funeral items comes up again.
If, however, you run into a situation where you are "talked" out of using us, our agreement is your
payment as outlined above, for my professional shopper's service fee. If also, for any reason, the
funeral director "invites" us to leave (because of the "house rules that change to suit the sales force")
once (s)he finds that you are in company of myself, and we do not get the chance to save you any
money,(by the sale of our product to you) there will still be minimum fee due me, if you choose to stay, because all of a sudden, this struggle that has been thrown in front of you, at a time like this, seems more than it is worth. So,
sorry, it is not, and you never ever ever should be put in a position like that in the first place, and out
of these 2 yrs. that scene with the 3 daughters was a first. But, it is something that we need to
consider, that the "insiders" will try, because they are seeing those huge dollars fly outside of the
funeral home. We know that there are many other fine funeral homes that do not use these "tactics"
phone________________________________________date__________
(this agreement is made in duplicate, from the CEO of A Team Master's Casket store, Betty Brown)
------------------------------------------
Hi Robin, Hoping it will stir some other posts too. I saw that on that site prior, it is a very anti-casket site, like the prior post saying it is Okay to refuse a casket delivery (something about calling the FTC, based upon it might be the wrong size) yet the next time it was brought up, no mention of wrong size, just okay to refuse.
This post is long enough, but it really shouldn't be this hard to complete a business transaction, where we are saving the public so much money, which is/was the FTC intend. Not all of these "blocks!!!!!" It won't work, it can't be stopped, it just makes them look so bad, those that fight it!! Including Batesville, that's why I
"pass on the opportunity to sell any of their units" whenever I can.
Along with York and Auroa, altho I have sold both of those. Their business practice stinks and I sure don't look forward to ever the day they open the flood gates, and ANY CASKET STORE OWNER ever helping Batesville's bottom line, by adding their units!!
in reply to cf577c75CZt-3707-1030-00.htm
"What do we need to do to get your business?
casketstores@email.com
Maybe we need to bring the Showroom to you!" (Your ad could read) And that will prevent the scenario of the overpowering, intimidating competition. Most funeral homes also offer this visit to the home, along with a three ring binder or laptop.
and replaces message 98a3c3b3EYS-3703-1165-00.htm
Domain name eCaskets.com for sale to highest bidder!
craigb@nxs.net
Please go to www.GreatDomains.com and do a search on eCaskets.com. Thank you for your interest.
in reply to cf577c75CZt-3707-1030-00.htm
"What do we need to do to get your business?
casketstores@email.com
Maybe we need to bring the Showroom to you!" (Your ad could read) And that will prevent the scenario of the overpowering, intimidating competition. Most funeral homes also offer this visit to the home, along with a three ring binder or laptop. That would also eliminate any overpowering "invitations." Have the family "invite" the funeral director to their house for the "meeting for arrangements" and yo